(FAQ'S) Frequently Asked Questions

---

Q: When can I expect my order to arrive?

A: All of our product(s) are sent instantly upon receipt of cleared payment to our company. Your purchase will be delivered by PDF file download to your e-mail address submitted at time of purchase at checkout. If you do not receive your PDF file within 24-hours of cleared payment, please contact our company at: OnLineSales@CollegeSurvivalBook.com

Q: How are your company products packaged?

A: Universal use and acceptance worldwide. Our company utilizes the latest Adobe Acrobat Software to ensure that your product(s) purchased are sent to you directly in the latest PDF file format available today. Our product(s) are Guaranteed to work on any operating system Instantly. Our customer support department is open 24/7 to ensure that you are 100% Completely Satisfied!

Download The Latest Version Of Adobe Acrobat Reader® Software Free

Q: What is your return / exchange policy?

A: Buy with confidence. If you are not 100% Completely Satisfied with your initial PDF file download of our product(s) for any reason, simply contact our company within 30-days of your initial purchase and we will immediately upon verification of cleared payment either re-send the downloadable PDF file information purchased or refund your purchase price. Simply complete and submit to our customer service department an onLine refund request form which is available on our website.

Refund Request Form

Q: When can I expect my order to arrive?

A: All of our Product(s) are sent instantly upon receipt of cleared payment to our company. Your purchase will be delivered by PDF file download to your e-mail address submitted at time of purchase at checkout. If you do not receive your PDF file within 24-hours of cleared payment, please contact our company at: OnLineSales@CollegeSurvivalBook.com

Q: How much are shipping & handling charges for your products?

A: Shipping on all company product(s) is free as our items are delivered electronically via e-mail. All of our product(s) are sent instantly upon receipt of cleared payment at checkout. Your product(s) will be delivered by PDF file download sent to your e-mail address directed by you at time of purchase.

Q: Does your company ship internationally?

A: Our product(s) include a large segment of international College students and their ultimate success at Colleges within the United States. We are able to deliver our product(s) via e-mail to any valid e-mail address anywhere in the world by downloadable PDF file attachment. For all international College students, please contact us directly by e-mail at: OnLineSales@CollegeSurvivalBook.com

Q: Does your company offer gift purchase options with confirmed delivery for individuals wishing to buy this for a College student?

A: We continuously sell our product(s) for a College student to siblings, students, parents, grandparents as well as their friends for many College students across America. We are able to deliver our product(s) via e-mail to any valid e-mail address by downloadable PDF file attachment. We will send you confirmation that the item has been sent to the recipient with a personal message attached from you as the buyer. For all gift purchases, please use our "Gift Purchase" link option on our website or contact us directly by e-mail at: OnLineSales@CollegeSurvivalBook.com

Q: Does your company resell our personal information to 3rd parties?

A: We do not sell or distribute any personal information from our customers. This includes all names, addresses, billing information, College information and e-mail addresses on file which we utilize for our free 4-year College Knowledge updates and changes to assist you during your College career as well as our free e-Newsletter.

Q: Does your company offer other available format options for your College products and services?

A: We offer and sell our product(s) primarily onLine in PDF file transfer format. We offer 3 additional purchase options currently available for "The Ultimate Survival Book For Your College Education" by Reader’s Choice Publishing available to you on any of the following formats: Option 1.) Full color PDF file format on USB Flash Drive formatted by Adobe Acrobat Reader® 8 software; Option 2.) Full color PDF file format on CD-Rom formatted by Adobe Acrobat Reader® 8 software and Option 3.) Black and white 8-1/2” x 11” print edition with 325+ pages with the most current College information.

All U.S. sales completed are shipped by either FedEx or UPS. All shipping and handling charges for additional purchase options 1 through 3 are included in our onLine prices at time of checkout. Once you have completed your onLine checkout, products ordered are usually shipped within 24-hours of cleared payment. Our customer service department will e-mail you a tracking delivery confirmation number once your purchase has been shipped. Simply click on our USB flash drive, CD-Rom or print edition purchase link options through our secure shopping cart checkout or contact us directly by e-mail at: OnLineSales@CollegeSurvivalBook.com

Q: What is the benefit of purchasing a PDF file download over your other product formats available?

A: Purchase at the best possible price! By purchasing our product through our secure PDF file download available for your desktop or laptop computer, cell phone, iPod, CD-Room, USB flash drive. You will be buying our latest up to date College information to have readily available whenever you need it. You will also have full access to 100’s of internet hyper links embedded throughout our PDF College Survival Book download which will immediately connect you to the very best resources and huge discounts available to you during your College years ahead. Why spend up to $99.95 for our other products when you can save 90% off production and distribution costs by simply downloading this invaluable information for 10%. We are here to save you time and money every step of the way!

There are many advantages to purchasing this College Survival Book with our secure PDF file download option, including:

• Convenience: The Adobe Acrobat Reader® Free software offers many handy features like zoom and search, thumbnail viewing, bookmark product information using various sticky notes, stamps and highlight options. Hyperlinks will enable you easy access to additional “look up” product information and can be viewed from anywhere with internet access instantly.

• Eco-friendly: Help save our natural resources. It takes exactly 0 trees for our company to create and have you easily download our PDF products!

• Fast delivery: You can purchase and start reading our PDF file download today, without having to wait days for a printed book to be shipped to you.

• Price: Our PDF file download option is priced far below our USB flash drive, CD-Rom and print edition options available.

• Selection: In addition to the College Survival Book, Reader’s Choice Publishing has many products that are only available in electronic form because of these important business and environmental reasons